AI products built
to run your operations
Purpose-built, fully managed AI products
Designed, deployed and continuously improved by Enigma.
Smarter operations.
Better business.
BiziOps is an AI-powered operational intelligence platform that helps organisations run more efficiently, reduce operational friction, and make faster, more informed decisions.
Run your whole operation
from one place.
Workforce management, compliance, operational reporting, predictive analytics and risk intelligence, combined into one integrated system, built for complex, regulated and distributed environments.
Total visibility
See workforce, compliance, risks and incidents in real time across every site — no chasing reports, no switching systems.
Faster decisions
Predictive analytics surface what needs attention first, so your team acts on insight instead of digging through data.
Built-in compliance
Accountability and consistency are baked into every workflow, keeping you audit-ready in highly regulated environments.
Everything your operation needs,
in one intelligent platform.
A connected, multi-AI-agent platform that turns day-to-day operational data into foresight, action and proof.
Predict risks
before they happen.
Use live operational data to identify emerging risks early and take proactive action before issues escalate into incidents.
- Risk heatmap and residual-risk tracking
- Early-warning predictive alerts
- Workforce consultation overview
Report incidents in seconds.
Respond intelligently.
Report incidents instantly with AI that alerts the right people, suggests root causes, drafts reports and builds checklists and audits.
- Automatic stakeholder alerts
- AI-suggested root causes
- Drafted reports, checklists and audits
Create compliant documents
in minutes, not hours.
Build policies, SWMS, SOPs, toolbox talks and procedures with AI-powered templates that ensure accuracy and ISO alignment.
- ISO-aligned templates
- Expiry and version tracking
- Policies, SWMS, SOPs and procedures
Train smarter. Prove competence.
Stay compliant.
AI-powered training, onboarding and licence tracking that develops workforce capability, all connected to real-time operational needs.
- Onboarding and licence tracking
- Capability development
- Connected to live operational needs
Win more work.
Bid faster, smarter,
and compliant.
Our Tendering AI agent drafts, structures and reviews tender responses end-to-end; drawing on your past bids, capability statements and compliance requirements to produce submission-ready responses in a fraction of the time.
From blank page to
submission-ready bid.
Every stage of the tender lifecycle, handled by an agent that knows your business and your compliance obligations.
Tender response drafting
Generate structured, on-brand answers to every question, drafted from your winning material.
- Answers mapped to the schedule
- Consistent tone and formatting
Compliance & conformance checks
Automatically validate every response against the tender’s mandatory requirements.
- Mandatory-criteria coverage
- Conformance flagged before submission
Capability & past-performance matching
Surface the most relevant projects, case studies and capability statements for each bid.
- Best-fit past performance
- Reusable capability statements
Bid review & quality scoring
Score draft responses for quality, completeness and competitiveness before you submit.
- Quality and completeness scoring
- Reviewer-ready summaries
Deadline & submission tracking
Keep every milestone, clarification and submission deadline on schedule.
- Milestone and deadline alerts
- Submission checklist tracking
Reusable content library
Build a living library of approved answers that gets smarter with every bid.
- Approved, reusable answers
- Improves with every submission
Bid with confidence.
Spend less time wrestling with documents and more time winning the work that matters.
Faster turnaround
Produce submission-ready drafts in hours, not weeks, freeing your team for strategy and review.
Higher win rate
Sharper, better-evidenced responses that speak directly to evaluation criteria.
Always compliant
Never miss a mandatory requirement, with conformance checked at every step.
When seconds count,
your team needs
instant clarity.
Enigma's Crisis & Incident Management software gives your team instant situational awareness, automated incident action plans, and the alignment to respond with confidence before confusion has the chance to cost you.
Speed, alignment,
and a reputation
worth protecting.
When a crisis hits, it is already too late to learn how to respond. The organisations that come out ahead are the ones who built the capability before they needed it.
Action at Speed
The moment an incident is raised, you have the full picture. Status, actions, impacts, and what to do next, all live, all in one place. No chasing updates. No waiting for calls.
Capability on Standby
Your entire team, from first responder to senior leadership, works from the same information in the same workspace. No version confusion. No one left out of the loop.
Accelerated Response
Every incident is a public moment. The Crisis Agent helps you understand how you are perceived, manage what you communicate, and protect the brand you have worked to build.
Talk to the agent.
Get a complete picture,
instantly.
Report an incident through a simple conversation. The platform draws out the facts, builds the situation report in real time, and disseminates everything the team needs out to every stakeholder, ready for immediate action. One conversation. One workspace. Complete command.
- Facts captured and structured automatically
- Actions tracked live as Complete, In Progress or Pending
- Severity matrix generated in real time
- AI recommendations disseminated instantly to your team
Built for real decisions,
under real pressure.
Every feature of our crisis incident management platform is designed to reduce cognitive load at exactly the moment it's highest so your team can focus on response, not process.
Live incident dashboard
Everything visible in real time no requesting updates, no status calls.
- Current incident status at a glance
- Pending and completed actions
- Team activity and critical updates
Impact assessment
Understand the full blast radius people, operations, reputation, and beyond.
- Severity matrix tailored to your org
- Casualty and stakeholder log
- Internal and external impact breakdown
Attribution modelling
Understand how the incident will be perceived from every angle before you respond publicly.
- Victim, accidental, and intentional perspectives
- Public communications strategy
- Actionable recommendations to move forward
Incident Action Plan
Not a generic template. A plan built around the specific nature, severity, and context of this incident.
- Strategies specific to your business
- Prioritised and sequenced actions
- Signed off through your CIMT cascade
Your team, always ready.
Effective emergency response management starts with the right people in the right roles. The Crisis Agent keeps your crisis incident management team structured, rostered, and trained so when an incident occurs, your response is already prepared.
Staff & CIMT roles
Assign Incident Controllers, response members, approvers, and escalation contacts. Everyone knows their role before an incident happens.
Weekly rostering
Set Primary, Alternate 1, and Alternate 2 for every CIMT role each week. The system automatically finds the right person to sign off no manual chasing.
Training & readiness
Assign training modules with deadlines and track completion across the organisation. When an incident hits, your team is already prepared.
Not sure if it's a crisis?
Ask first.
Immediate AI guidance before you escalate. Ask what to do, get an answer, act with confidence without raising a formal incident.
Know you can respond.
Every time.
Build the confidence to act with a structured action plan that fulfils your regulatory responsibilities and protects your brand when it matters most.
See Crisis and Incident Management in action